by Jim Kelleher | Feb 1, 2016 | blog
Climb into your personal time machine and go back to your college days. To be more exact, go to your class on Constitutional Law. In this class you are studying the United States in the late 1700’s (pre-Constitution) and our fledgling nation has just secured its...
by Jim Kelleher | Jan 29, 2016 | blog
I can hear the rumbling already…there he goes again with that “Lost Art” lead-in nonsense. How can everything be a “Lost Art?” Okay, point taken. Maybe it’s that the soft skills we used to take for granted are disappearing from the workplace. Or maybe, it’s the...
by Jim Kelleher | Jan 25, 2016 | blog
It was on an annual trip to my ophthalmologist that steered me to a stunning epiphany. Let me start by admitting I like to ride motorcycles. To put that into context with the rest of this part of the story, when a milk crate (or whatever) flies off the back of...
by Jim Kelleher | Jan 21, 2016 | blog
Let’s go back to the part good listening plays, not only in business development but also in client retention and overall “relationship building“, which should be the cornerstone of all your efforts. It is generally accepted that there are three degrees of listening...
by Jim Kelleher | Jan 18, 2016 | blog
The Lost Art of Listening (Part 1) Most people mistakenly think that the art of selling or marketing revolves principally around an individual’s ability to talk. They often take this misconception a step further by assuming that sales involves convincing people to buy...
